1. Shipping Destinations

We ship to all regions in Italy  including the mainland, islands (such as Sicily and Sardinia) and Europe. Our aim is to ensure that everyone can enjoy our gadgets, no matter where they are located.


2. Shipping Methods and Carriers

To guarantee reliable and timely delivery, we collaborate with multiple trusted carriers, including but not limited to:

  • DHL

  • UPS

  • Poste Italiane

  • GLS

  • BRT (Bartolini)

The carrier assigned to your order will depend on your location, the size and weight of your package, and the selected shipping option.


3. Processing Time

Orders are typically processed within 1-2 business days (Monday to Friday). Orders placed on weekends or holidays will begin processing on the next business day.


4. Delivery Times

Estimated delivery times vary based on your location:

  • Mainland Italy: 2-5 business days

  • Islands and remote areas: 3-7 business days

Please note that these are estimated times and may vary due to factors such as weather, holidays, or carrier delays.


5. Shipping Costs

Shipping costs depend on the size, weight, and destination of your order. Final shipping charges will be calculated at checkout. From time to time, we may offer free shipping promotions—be sure to check our website for the latest deals.


6. Delivery Issues

  • Failed Deliveries: If a delivery attempt fails due to an incorrect address or the recipient being unavailable, the carrier may attempt redelivery or return the package to us. Additional fees may apply


7. Contact Us

For questions or concerns regarding shipping, feel free to contact us:

Our customer service team is available Monday to Friday, from 9:00 AM to 6:00 PM CET.


Thank you for choosing Pharma Fisios. We appreciate your trust in our products and services!